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Careers / Positions Community Manager

Charlotte, NC
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Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion.

Community Manager

What You’ll Do:

  • Oversee responsibility of social media moderation, ensuring brand values and guidelines are met and followed
  • Set, plan and implement social media and communication campaigns and strategies
  • Monitor, track and report on feedback and online presence through competitive analysis and sentiment analysis
  • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization and net-new strategy 
  • Review user generated comments and posts in a quick and timely manner
  • Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

What We’re Looking For:

  • 1 to 3 years of experience managing social media platforms or communities for brands
  • Understanding of popular social networks – design, functionality, users
  • Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.
  • Proficiency in PowerPoint and presentation tools and skills.
  • Proficiency in social listening tools like Radian6 and Buzzlogic.
  • Exceptional communication skills within the agency team.
  • Very high attention to detail.
  • Excellent verbal, written, and presentation skills.
Red Ventures logo

Red Ventures is a portfolio of influential brands, digital platforms, and strategic partnerships. We’re made up of dozens of teams spanning multiple industries and geographies - all working together to help people make life’s most important decisions. Whether you’re looking for freedom to build new brands and businesses from the ground up, an opportunity to partner with brands who are already globally recognized, or a combination of both - this is a place where you can unlock substantial experience and even make entire career shifts, all within one organization.

Learn More about Red Ventures

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