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Careers / Positions Director, Quality Solutions - Healthgrades

Denver, CO
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Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion.

At a Glance

Healthgrades is a national healthcare leader helping consumers to find the right physicians and hospitals for their healthcare needs – Healthgrades was the first national company to provide hospital ratings to help consumers find the best care. The Quality Solutions Director position engages directly with Healthgrades partners, some of the leading hospitals and health systems in country, to support strategic marketing and communication initiatives, improve brand awareness, support patient engagement and acquisition efforts.

What You'll Do

  • Serve as strategic advisor hospitals, health systems, and academic medical centers across the country.
  • Account management: provide strategic guidance in the areas of market development, digital marketing, competitive differentiation, and physician relations strategies. 
  • Identify opportunities for improvement in a client’s market share, marketing operations, community perception, physician recruitment, and employee satisfaction based on data analysis, clinical best practices, and market research.
  • Communicate and educate clients on ratings and performance trends to position client for success in promoting and measuring their clinical outcomes. 
  • Build business plans and timelines to meet client goals and expectations.
  • Provide support to senior team members on significant national accounts
  • Support analysis of hospital clinical outcomes data and facilitated feedback loops identifying improvement opportunities.
  • Develop clear understanding of the company’s products, product features, services, and capabilities related to quality outcomes and operations
  • Account/contract retention and renewal responsibilities, along with growing existing client engagements

What We're Looking For

  • 3+ year experience in account management, healthcare consulting, solution-based sales, and/or healthcare policy preferred
  • Solid critical thinking and problem-solving skills
  • Strong presentation and facilitation skills; skilled communicator able to present complex material to large and small groups.
  • Confidence and professionalism when engaging with hospital leadership and executive staff.
  • Ability to organize, prioritize, and manage multiple assignments and internal teams.
  • Ability to build strong working relationships with clients, across client organizations, and within Healthgrades
  • Ability to respond calmly, quickly, and decisively to unpredictable or unexpected events and changes
  • Ability to educate, influence, and coach clients on company products, services, and processes.
  • Willingness to travel up to 25% requirements

Pursuant to the Colorado Equal Pay Act, below is a summary of compensation elements for this role at the company if based in Colorado. The following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Starting Salary: $65,000 - $90,000*
    *Note actual salary is based on geographic location, qualifications and experience
  • Commission and Bonus potential
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are

Founded in 2000, Red Ventures is a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands including Bankrate, AllConnect.com and Reviews.com. Headquartered south of Charlotte, NC, Red Ventures has over 3000 employees in offices across the US, as well as London and Sao Paulo. For more information, visit www.redventures.com.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

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Ready to join a team that’s changing the game in the healthcare space? Healthgrades.com is the leading online marketplace to find and connect with the right doctor, the right hospital and the right care. Half of all Americans who visit a doctor this year will visit Healthgrades.com as part of their healthcare journey.

Learn More about Healthgrades

Covid 19 Vaccine Requirement: Unless otherwise prohibited by law, if a candidate is successful and a conditional job offer is made, the candidate then will be required to submit proof of a full vaccination series against COVID-19. Requests for reasonable accommodations on the basis of disability, pregnancy status, or religious belief will be considered on an individualized basis.

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