Desktop Technician

Desktop Technician
Lexington, KY

Red Ventures is seeking a Desktop Technician to join our team. This role will be located in our Lexington, KY location. This mid-level position is ideal for a person who wants to take an active role in supporting both the end user and the operations teams, as needed.

Typical Responsibilities for the role:

  • Installation and support end user devices
  • Providing technical support to end users on basic hardware issues
  • End user workspace setup and teardown
  • Help manage and audit inventory
  • Work with multiple groups including Windows Server and AV teams
  • Assistance on Global RV projects as needed
  • This is a first shift position (approx. 9:00 AM - 6:00 PM)

Essential skills for the role:

  • Windows 10 and macOS installation (entry SCCM/PXE boot), configuration and troubleshooting
  • IOS 8x and Android configuration and troubleshooting
  • Entry level knowledge of Active Directory and Exchange
  • Working knowledge of Outlook and Microsoft Office
  • Willingness to help as needed on other projects
  • Excellent communication and customer service skills
  • Be a self-starter with a team focused, positive attitude with an attention to detail

The following skills are highly desirable and would be encouraged to obtain after hire if you do not already have them:

  • CompTIA A+ and Network+
  • IBM/Dell/HP Hardware Certifications
  • Apple Certified Mac Technician Certification (ACMT)
  • Other certifications are acceptable depending on career path

About Red Ventures:

Red Ventures is a multi-billion-dollar portfolio of digital companies that specialize in bringing consumers and brands together. Through bespoke technology, integrated digital commerce and sales, distinguished partnerships, data science and original content from the company’s proprietary brands and marketplaces, Red Ventures provides better end-to-end consumer experiences throughout the buying cycle.  Headquartered in the Charlotte metro area, Red Ventures has more than 3,600 employees globally in offices across the US, UK and Brazil.

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1101 Red Ventures Drive
Fort Mill, SC 29707