Technology at Red Ventures.

Not your typical
IT people.

Our success is built entirely on our innovative, in-house technology development, and the data storage & management capabilities our Fortune 500 partners have come to expect. Our team processes 200 database instances and 5 Petabytes of data in support of our worldwide operations every day.

Work with us.

Current Openings
Desktop Technican
Charlotte, NC

Red Ventures is seeking a Desktop Technician to join our team. This role will be located in our headquarters location but you will be part of a team responsible for global support which spans over 4000 users in 14 locations. This mid-level position is ideal for a person who wants to take an active role in supporting both the end user and the operations teams, as needed. 

Typical Responsibilities for the role:

  • Installation and support end user devices
  • Providing technical support to end users on client issues
  • End user workspace setup and teardown
  • Help manage and audit inventory
  • Work with multiple groups including Windows Server and AV teams
  • Assistance on Global RV projects as needed
  • In this role the expectation would be for you to work a "2nd shift" - your scheduled shift would fall between the hours 1pm-12am

Essential skills for the role:

  • Windows 7-10 and macOS installation, configuration and troubleshooting
  • IOS 8x and Android configuration and troubleshooting
  • Entry level knowledge of Active Directory and Exchange
  • At least basic scripting skills with PowerShell
  • Working knowledge of Outlook and Microsoft Office
  • Willingness to help as needed on other projects
  • Excellent communication and customer service skills
  • Be a self-starter with a team focused, positive attitude with an attention to detail

The following skills are highly desirable and would be expected to obtain after hire if you do not already have them:

  • CompTIA A+ and Network+
  • IBM/Dell/HP Hardware Certifications
  • Apple Certified Mac Technician Certification (ACMT)


About Red Ventures:

Red Ventures is a technology-driven digital marketing and sales company. We focus on solving complex business problems for our partners, which include some of the nations’ largest brands, by combining advanced data analytics with proprietary, built in-house technology to help us generate demand and attract potential customers with incredible efficiency.

We combine the speed and creativity of a start-up, the strategic thinking of a management consultancy, and the technology development and analytics of a software company– all under one roof. Couple that with a culture built on speed, innovation and collaboration and you’ll find that Red Ventures is a place unlike any other. 

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Director of GRC - IT Security Team
Charlotte, NC

Red Ventures has an immediate opening for a business first strategic thinking leader to join our Governance, Risk, and Compliance program.

Red Ventures is on a mission to earn customer trust daily and enable unlimited innovation by relentlessly protecting against data and resiliency threats within our corporate, data center and cloud environments, and this role is critical to envisioning and building the future of risk and compliance in a data-driven business and world. 

The Director of Governance, Risk & Compliance (GRC) is expected to have broad practical implementation knowledge of various security, privacy, business continuity and compliance frameworks, and can see themselves leading the charge with our business on the value creation opportunity of a strong GRC program; but, not with a compliance stick. Our group values strong cross-team communication & collaboration, the ability to network and integrate across the Red Ventures eco-system to inject value into the company at large, and create meaningful lasting relationships with our business partners, stakeholders, and executive leaders. As our Director or GRC, you will have broad latitude to work independently, as well as, frequent opportunities to coordinate and interact with a broad group of bright and energetic people throughout the company.


Responsibilities:

  • Establish and maintain the IT Security Program at Red Ventures
  • Define current and future GRC capabilities necessary to have strong data protection oversight and mechanisms to showcase those capabilities, enable sales and future-proof the business (ex: ISO27001, SOC1/SOC2/SSAE16, GDPR, etc.)
  • Envision “what can be”, define a roadmap to get there, and operationalize the vision execution
  • Prepare impact/risk analysis for management assessment of implementation impacts of security control, initiative and policy recommendations to business requirements
  • Become the lead person to track Red Ventures’ compliance with various partner contracts and requirements.
  • Understand the business, design and execute audit programs, execute testing, analyze findings, report writing and presentation to the business, as well as participating in corrective action planning, and tracking issues through remediation with business and technology owners
  • Document and assess the design and operating effectiveness of controls and processes to meet established business objectives and security concerns in the IT and network groups across the business
  • Facilitate meetings with business and technology stakeholders to discuss and understand processes and conduct risk assessments to identify and understand the business and related IT Risks, internal controls which mitigate these risks, and related opportunities for internal control improvement
  • Have Fun

Desired Qualifications, Skills and Experience:   

  • 8+ years of current or former hands-on IT experience in IT security, operations, development or similar disciplines as a foundational basis
  • 4+ years working with and strong familiarity with one or more IT Standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM and similar.
  • Ability to understand information security and network risks, with strong technical background and knowledge of Information Technology and security, including Linux, Windows and networking.
  • Working experience (or strong knowledge) of Cloud environments and DevOps security compliance. 
  • Have proven and excellent verbal and written communication skills.  E.g., you can talk to normal people about IT in a way they can understand.  You also need to be concise and clear when creating documents and responding to requirements.
  • Ability to manage multiple tasks and responsibilities, work alone or in small teams, achieve established goals and objectives, and communicate progress in a timely and meaningful manner.
  • Ability to understand information security and network risks, with strong technical background and knowledge of Information Technology and security, including Linux, Windows and networking environments
  • Experience working in an international environment
  • Experience in Internal or External Audit in the IT Risk and Compliance space

About Red Ventures:

Red Ventures is a leading digital consumer choice platform based in Charlotte, North Carolina. Through deeply integrated brand partnerships and consumer-facing assets, Red Ventures connects online customers with products and services across high-growth industries including home services, financial services, and healthcare. Founded in 2000, Red Ventures has more than 2,700 employees in offices across the Carolinas, Seattle, Washington, and Sao Paulo, Brazil.  
 

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IT Security Analyst
Charlotte, NC

Red Ventures is looking for that perfect person who is passionate about IT and the myriad of IT standards and guidelines that large successful company should follow.  If you enjoy using obtuse IT acronyms as part of your normal conversation, you may be a great candidate for this position. You will have broad latitude to work independently and coordinate and interact with a broad group of bright and energetic people throughout the company.


Responsibilities:

  • Primarily work with and assist the Chief Information Security Officer to grow the IT Compliance and IT best practices capabilities for Red Ventures.
  • Discovering, gathering and maintaining our asset inventory (HW, SW, Applications, Services, etc.), on premises, in our various data centers and in the Cloud (including all 5 recent acquisitions).

  • Tracking, trending and reporting vulnerabilities and there remediation progress for our VMP (Vulnerability Management Program) - she has knowledge of all the DEV/ENG teams, who to go to for fixes/code revisions, etc. and was learning the go to people across IT Ops and our acquisition.

  • Obtaining and maintaining compliance evidence from all the respect teams, SME’s, system/program owners and stakeholders across RV, for our various attestations, certifications and accreditations, including contractually required evidence (again, for all RV properties and operating assets, including Cloud and acquired entities).

Desired Qualifications, Skills and Experience:   

  • 2 - 4 years of current or former hands-on IT experience in IT operations, development or similar disciplines as a foundational basis
  • 2 to 4 years working with and strong familiarity with one or more IT Standards such as SSAE SOC2, ISO 27001, PCI, HIPAA/HITECH, NIST, CSA/CCM and similar.
  • Ability to understand information security and network risks, with strong technical background and knowledge of Information Technology and security, including Linux, Windows and networking. Bonus points if you have working experience (or strong knowledge) of Cloud environments or DevOps security compliance. 
  • Have proven and excellent verbal and written communication skills.  E.g., you can talk to normal people about IT in a way they can understand.  You also need to be concise and clear when creating documents and responding to requirements.
  • Ability to manage multiple tasks and responsibilities, work alone or in small teams, achieve established goals and objectives, and communicate progress in a timely and meaningful manner.
  • Ability to understand information security and network risks, with strong technical background and knowledge of Information Technology and security, including Linux, Windows and networking environments
  • Experience in Internal or External Audit in the IT Risk and Compliance space
  • Ability to respond in kind to and appreciate the puns offered by the CISO

About Red Ventures:

Red Ventures is a leading digital consumer choice platform based in Charlotte, North Carolina. Through deeply integrated brand partnerships and consumer-facing assets, Red Ventures connects online customers with products and services across high-growth industries including home services, financial services, and healthcare. Founded in 2000, Red Ventures has more than 2,700 employees in offices across the Carolinas, Seattle, Washington, and Sao Paulo, Brazil.  
 

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Keeping the
internet up
since 2000.

Our proprietary technology doesn’t just power itself. It’s built, maintained, secured and backed up by the talented professionals of RV Tech. This group consists of the people who can build programs, and also people who can build the computers used to make them. They support our growth with a sustainable, scalable infrastructure.

Let’s build together

If you like working on a team and building technology designed to improve interfaces, help others ask better questions, and make better decisions based on data – this is the place for you.

Who is RV Tech?

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HEADQUARTERS
1101 Red Ventures Drive
Fort Mill, SC 29707
704.971.2300